Syntech Solutions AG

Last updated on June 01, 2024 This Privacy Policy for Syntech Solutions AG ('Company', 'we', 'us' or 'our') describes how and why we may collect, store, use and/or share ('process') your information when you use our services ('Services'), for example, when you:  Visit our website at https://www.syn-tech.ch or visit any of our websites that link to this Privacy Policy  Engage with us in other related ways, including sales, marketing, or events Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and options. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at https://www.syntech.ch/connect. SUMMARY OF KEY POINTS This summary contains the most important points from our privacy policy. You can find more details on these topics by clicking on the link after each key point, or use our content overview below to find the section you're looking for. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Syntech Solutions AG and the Services, the choices you make, and the products and features you use. Do we process sensitive personal information? We do not process sensitive personal information. Do we receive information from third parties? We do not receive any information from third parties. How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We will only process your information if we have a valid legal reason to do so. In what situations and with which parties do we share personal information? We may share information in certain situations and with certain third parties. How do we keep your information secure? We have put in place organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will be able to defeat our security and unlawfully collect, access, steal, or modify your information. What rights do you have? Depending on your geographic location, applicable data protection laws may provide for certain rights in relation to your personal information. How do you exercise your rights? The easiest way to exercise your rights is to submit a request for access to personal data or to contact us. We will review and process any request in accordance with applicable data protection laws. Would you like to know more about what Syntech Solutions AG does with the information we collect? Read the full privacy policy.

1. WHAT INFORMATION DO WE COLLECT? 2. HOW DO WE PROCESS YOUR INFORMATION? 3. WHAT ARE THE LEGAL BASES FOR PROCESSING YOUR PERSONAL INFORMATION? 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 6. HOW LONG DO WE KEEP YOUR INFORMATION? 7. HOW DO WE KEEP YOUR INFORMATION SECURE? 8. DO WE COLLECT INFORMATION FROM MINORS? 9. WHAT ARE YOUR PRIVACY RIGHTS? 10. CONTROL FOR 'DO-NOT-TRACK' FUNCTIONS 11. DO CALIFORNIANS HAVE SPECIAL PRIVACY RIGHTS? 12. DO WE UPDATE THIS NOTICE? 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE INFORMATION WE COLLECT FROM YOU? 15. CONCLUSION AND USEFUL LINKS

1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us We collect personal information that you voluntarily provide when you have an interest in receiving information about us or our products and services, when you participate in activities on the Services, or when you otherwise contact us. Personal Information You Provide. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include: E-mail address Telephone numbers Names Postal addresses Sensitive information. We do not process sensitive information. Any personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on your interaction with our Services, including: To preserve or protect a person's vital interest . We may process your information where it is necessary to preserve or protect an individual's vital interest, for example to prevent harm. Online-Marketing We process personal data for online marketing purposes, which includes, in particular, marketing advertising space or displaying advertising and other content (collectively referred to as 'Content') based on potential user interests, as well as measuring their effectiveness. For these purposes, user profiles are created and stored in a file (called a 'cookie') or similar procedures are used, in which information relevant to the display of the above content is stored for the user. This information may include, for example, content viewed, websites visited, online networks used, communication partners and technical details such as browser used, computer system used, and details of usage times and functions. If users have consented to the collection of their location data, this may also be processed. We also store users' IP addresses. However, we use available IP masking methods (i.e., pseudonymization by shortening the IP address) to protect users. In general, no clear user data (such as email addresses or names) is stored as part of online marketing procedures, only pseudonyms. From there We and the providers of online marketing procedures do not know the actual identity of the users, but only the information stored in their profiles. The information in the profiles is usually stored in cookies or similar methods. These cookies can later be read in general on other websites that use the same online marketing procedures and analyzed for the display of content, as well as to supplement additional data and store it on the server of the provider of the online marketing process. Exceptionally, clear data can be assigned to the profiles. This is the case, for example, if users are members of a social network whose online marketing procedures we use, and the network links users' profiles to the above information. Note that users can enter into additional agreements with the providers, for example through consent upon registration. We generally only have access to aggregated information about the success of our ads. However, we can check which of our online marketing processes have led to a so-called conversion, for example to the conclusion of a contract with us, through so-called conversion measurements. The conversion measurement is used exclusively to analyze the success of our marketing measures. Unless otherwise stated, please assume that the cookies used will be stored for a period of two years. Types of data processed: Usage data (e.g. websites visited, interest in content, access times). Meta, communication and process data (e.g. IP addresses, time details, identification numbers, consent status). Data subjects: Users (e.g. website visitors, users of online services). Purposes of processing: Reach measurement (e.g. access statistics, recognition of returning visitors); Tracking (e.g., interest/behavioral profiling, use of cookies); Marketing; Profiles with user-related information (creation of user profiles). Conversion measurement (measuring the effectiveness of marketing measures). Security measures: IP masking (pseudonymization of the IP address). Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a GDPR). Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR). Opt-out: We refer to the data protection notices of the respective providers and the options for objection specified there (so-called 'opt-out'). If there is no explicit opt-out option, there is the option to disable cookies in your browser settings. However, this may limit the functions of our online offer. We therefore also recommend the following opt-out options, which are offered collectively for the respective areas: a) Europe: https://www.youronlinechoices.eu. b) Canada: https://www.youradchoices.ca/choices. c) USA: https://www.aboutads.info/choices. d) Cross-border: https://optout.aboutads.info. Further information on processing processes, procedures and services: Google Ads and Conversion Measurement: Online marketing practices for the purpose of serving content and ads on the Service Provider's advertising network (e.g., in search results, in videos, on websites, etc.) so that they are displayed to users who are likely to be interested in the ads. In addition, we measure the conversion of the ads, i.e. whether users have taken the opportunity to interact with the ads and take advantage of the advertised offers (so-called conversion). However, we only receive anonymous information and no personal information about individual users; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a GDPR), legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Website: https://marketingplatform.google.com; Privacy Policy: https://policies.google.com/privacy; Basis for transfer to third countries: EU-US Data Protection Framework (DPF); More information: Types of processing and data processed: https://privacy.google.com/businesses/adsservices. Conditions for data processing between controllers and standard contractual clauses for cross-border data transfers: https://business.safety.google/adscontrollerterms. We maintain an online presence in social networks and process user data in this context in order to communicate with the active users there or to offer information about us. We would like to point out that user data may be processed outside the European Union. This can pose risks for users as it could potentially make it more difficult for them to enforce their rights. In addition, user data on social networks is usually processed for market research and advertising purposes. For example, the behavior and interests of users can be used to create user profiles. These usage profiles can then be used to place ads inside and outside the networks that are presumed to match users' interests. Typically, cookies are stored on users' computers, where users' behavior and interests are stored. In addition, data may be stored in the usage profiles regardless of the devices used by the users (especially if the users are members of the respective platforms and are logged in). For a detailed description of the respective forms of processing and the possibilities of objection (optout), please refer to the privacy statements and information provided by the operators of the respective networks. In the case of requests for information and the assertion of user rights, we would also like to point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can immediately take appropriate measures and provide information. If you need more help, you can contact us. Types of data processed: contact details (e.g. email, telephone numbers); Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times). Meta, communication and process data (e.g. IP addresses, time details, identification numbers, consent status). Data subjects: Users (e.g. website visitors, users of online services). Purposes of processing: contact requests and communication; Feedback (e.g., collecting feedback via online form). Marketing. Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR). Further details on processing methods, procedures and services: Instagram: Social network; Service Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Website: https://www.instagram.com. Privacy Policy: https://instagram.com/about/legal/privacy. Facebook Pages: Profiles within the social network Facebook - We share with Meta Platforms Ireland Limited the responsibility for the collection (but not the further processing) of data from visitors to our Facebook page (known as a 'fan page'). This data includes information about the types of content users view or interact with, or the actions they take (see 'Things you and others do and provide' in Facebook's Privacy Policy: https://www.facebook.com/policy), as well as information about the devices users use (e.g., IP addresses, operating system, browser type, language preferences, cookie data; see 'Device Information' in the Facebook Privacy Policy: https://www.facebook.com/policy). As detailed in the 'How do we use this information?' section of Facebook's Privacy Policy, Facebook also collects information to provide analytics services called 'Page Insights', which provide Page operators with insights into how people interact with their Pages and related content. We have entered into a specific agreement with Facebook ('Page Insights Information', https://www.facebook.com/legal/terms/page
_controller_addendum) that sets out security measures that Facebook must follow and in which Facebook has committed to fulfilling the rights of the parties concerned (e.g., users can send information or deletion requests directly to Facebook). User rights (in particular with regard to access, deletion, objection and complaint to a competent supervisory authority) are not restricted by the agreements with Facebook. For more details, see Page Insights (https://www.facebook.com/legal/terms/
information_about_page_insights_data); Service Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Website: https://www.facebook.com; Privacy Policy: https://www.facebook.com/about/privacy; Basis for transfer to third countries: EU-US Data Protection Framework (DPF), Standard Contractual Clauses (https://www.facebook.com/legal/EU_data_
transfer_addendum). For more information, please see: Shared responsibility agreement: https://www.facebook.com/legal/terms/
information_about_page_insights_data. The joint responsibility is limited to the collection and transfer of data to Meta Platforms Ireland Limited, an EU-based company. Further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, in particular with regard to the transfer of data to the parent company, Meta Platforms, Inc. in the USA (on the basis of standard contractual clauses agreed between Meta Platforms Ireland Limited and Meta Platforms, Inc.). LinkedIn: Social network; Service Provider: LinkedIn Ireland Unlimited Company, Wilton Plaza Wilton Place, Dublin 2, Ireland; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Website: https://www.linkedin.com; Privacy Policy: https://www.linkedin.com/legal/privacy-policy; Data Processing Agreement: https://legal.linkedin.com/dpa; Basis for transfer to third countries: Standard Contractual Clauses (https://legal.linkedin.com/dpa). Possibility of objection (opt-out): https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the applicable legal bases we rely on to process your personal information. Therefore, we may rely on the following legal bases to process your personal information: Consent. We may process your information where you have given us your permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Legal obligations. We may process your information if we believe it is necessary to comply with our legal obligations, such as: for example, cooperating with a law enforcement agency or regulatory authority, exercising or defending our legal rights, or disclosing your information as evidence in litigation involving us. Vital interests. We may process your information when we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations that pose potential threats to an individual's safety.4.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information in the following situations: Business Transfers. We may share or transfer your information in connection with a merger, sale of company assets, financing, or the acquisition of all or a portion of our business by another company. Subsidiaries. We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Subsidiaries include our parent company and any subsidiaries, joint venture partners or other companies that we control or are jointly controlled with us. Business partners. We may share your information with our business partners in order to offer you certain products, services or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can opt out of certain cookies is set out in our Cookie Policy: https://www.cookiebot.com/en/privacypolicy/.

6. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements). No purpose in this Notice requires us to keep your personal information for more than 1 year. If we do not have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will keep your personal information secure and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SECURE?
We have implemented reasonable and reasonable technical and organizational security measures designed to protect the security of the personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will be able to circumvent our security and collect, access, steal, or modify your information without authorization. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the services in a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS? We do not knowingly solicit or market to children under the age of 18. By using the Services, you represent that you are at least 18 years of age or that you are the parent or legal guardian of such minor and consent to such minor dependent's use of the Services. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to delete that information from our records as soon as possible. If you become aware that we have collected information from children under the age of 18, please contact us at https:// www.syn-tech.ch/connect. 9. WHAT ARE YOUR PRIVACY RIGHTS? In some regions (such as the EEA and UK), you have certain rights under applicable data protection laws. These may include: the right to (i) access and receive a copy of your personal information, (ii) rectification or deletion; (iii) to restrict the processing of your personal information; and (iv) data portability, where applicable. In certain cases, you also have the right to object to the processing of your personal information. You can make such a request by using the contact details set out in the 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' section below. We will review each request in accordance with applicable data protection laws and act accordingly. If you are in the EEA or UK and believe that we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or to the UK Data Protection Authority . If you are in Switzerland, you can contact the Federal Data Protection andInformation Commissioner . Withdraw your consent: If we use your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by using the contact details set out in the 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' section below. Please note, however, that this will not affect the lawfulness of the processing prior to its withdrawal and will not affect the processing of your personal information based on lawful grounds other than consent. Unsubscribe from Marketing and Promotional Communications: You may unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages we send, or by contacting us using the details provided in the 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' section below. They will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages necessary for the administration and use of your account, to respond to service requests, or for other non-promotional reasons. Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to remove and reject cookies. If you choose to remove or reject cookies, it could affect certain features or services of our Services. You can also opt out of interestbased advertising by advertisers on our Services . For more information, please see our Cookie Policy: https://www.cookiebot.com/en/privacy-policy/. If you have any questions or comments about your privacy rights, you can contact us by email at https://www.syn-tech.ch/connect. 10. CONTROLS FOR 'DO-NOT-TRACK' FUNCTIONS Most web browsers and some mobile operating systems and mobile applications have a 'Do Not Track' ('DNT') feature or setting that you can enable to signal your privacy preference not to monitor and collect data about your online browsing activities. At that time, no uniform technological standard for the recognition and implementation of DNT signals had been finalized. Therefore, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online. If a standard for online tracking is adopted in the future that we must follow, we will notify you of this practice in a revised version of this Privacy Policy. 11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? California Civil Code Section 1798.83, also known as the 'Shine The Light' law, allows our users who are California residents to receive information about categories of personal information (if any) that we have disclosed to third parties for marketing purposes and the names and addresses of all third parties with whom we have shared personal information in the immediately preceding calendar year, once a year and free of charge. to demand and receive. If you want to use Californian If you are a resident and would like to make such a request, please send your request in writing to us using the contact details below. If you are under the age of 18, live in California, and have a registered account with the Services, you have the right to request removal of any unwanted data that you publicly post on the Services. To request removal of such information, please contact us using the contact information provided below and provide the email address associated with your account and a statement that you reside in California. We ensure that the data is not publicly displayed on the Services, but please note that the data may not be completely or comprehensively removed from all of our systems (e.g., backups, etc.). 12. DO WE UPDATE THIS NOTICE? We may update this Privacy Policy from time to time. The updated version will be indicated by an updated 'Revised' date, and the updated version will take effect as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by providing direct notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have any questions or comments about this notice, you can contact us by email at https://www.syn-tech.ch/connect or by post at the following address: Syntech Solutions AG Rotzbergstrasse 1, 6362 Stansstad Phone: +41 76 573 24 07 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE INFORMATION WE COLLECT? Based on the applicable laws in your country, you may have the right to request access to, amend, or delete the personal information we collect from you. To request review, update, or deletion of your personal information, please complete a data access request and submit it to https://www.syntech.ch/connect. 15. CONCLUSION AND USEFUL LINKS We hope that this Privacy Policy will help you better understand our practices and your rights. If you have any questions or concerns, please do not hesitate to contact us. For more information on privacy laws and practices, you can visit the following resources: • Swiss Federal Act on Data Protection (DSG) • Ordinance to the Federal Act on Data Protection (VDSG) • Website of the Federal Data Protection and Information Commissioner (FDPIC) • EU General Data Protection Regulation (GDPR) • Google Analytics Privacy & Help with Deactivating Google Analytics